1. Our approach to privacy
Infinity Consulting and Sourcing Pty Ltd (“Infinity”, “we”, “us” or “our”) respects the privacy and confidentiality of personal and commercial information provided to us.
This Privacy Policy explains the types of information we may collect through our website and commercial activities, how that information may be used or disclosed, and how you may contact us regarding information we hold about you.
2. Information we may collect
Depending on how you interact with Infinity, we may collect information including:
- your name;
- company or organisation;
- country or region;
- email address;
- telephone number;
- WhatsApp, WeChat or other contact details;
- your preferred method of contact;
- whether you are enquiring as a buyer, seller, supplier, commercial partner, transaction partner or other party;
- product, sourcing, supply or transaction requirements;
- opportunity reference numbers;
- information contained in enquiries, correspondence or documents you provide to us;
- information reasonably required for preliminary identification, KYC, verification, compliance or transaction assessment; and
- technical information associated with use of our website, which may include IP address, browser/device information, website activity, security logs, cookies and similar technical information.
We may also receive information about individuals and organisations from counterparties, commercial contacts, service providers and publicly available sources where reasonably relevant to our activities.
3. How we may use information
Infinity may use information we collect to:
- respond to enquiries;
- assess sourcing, supply and commercial opportunities;
- understand buyer, seller or supplier requirements;
- conduct preliminary KYC, due diligence, verification and risk assessment;
- identify and communicate with potentially relevant buyers, sellers, suppliers and other counterparties;
- facilitate introductions;
- support commercial discussions and negotiations;
- coordinate inspections, testing, logistics, customs or other transaction-related activities;
- progress potential transactions;
- maintain records of enquiries, relationships and transactions;
- prevent or investigate fraud, misuse, security threats or suspicious activity;
- comply with applicable legal, regulatory, sanctions and compliance requirements;
- obtain legal, accounting or other professional advice; and
- contact existing or prospective commercial contacts regarding closely related products, services or opportunities that may reasonably be relevant to their previous enquiry or commercial interests.
You may ask us not to send future promotional or opportunity-related communications at any time.
4. Sharing information
Infinity does not sell personal information or commercial contact lists.
Where reasonably necessary to assess or progress an enquiry or transaction, we may disclose appropriate information to relevant parties such as buyers, sellers, suppliers, manufacturers or producers, commercial counterparties, regional or sourcing contacts, inspection and testing providers, logistics, transport, customs and shipping providers, banks or payment-related parties where relevant, professional advisers, technology, hosting and communications providers, and government, regulatory or law-enforcement authorities where required or permitted by law.
We seek to limit disclosure to information reasonably relevant to the purpose for which it is being shared.
5. International and cross-border information
Infinity operates internationally and works with commercial relationships across multiple countries.
Information provided to Infinity may therefore be communicated to or accessed by relevant parties outside Australia where reasonably necessary to assess or progress an enquiry, conduct due diligence, arrange inspections or logistics, facilitate introductions or support an international transaction.
The countries involved will vary depending on the particular enquiry or transaction.
Where appropriate, Infinity will take reasonable steps having regard to applicable privacy requirements, the sensitivity of the information and the circumstances of the relevant transaction.
6. Commercial confidentiality
Infinity recognises that commercial enquiries may contain confidential or commercially sensitive information.
We aim to handle such information appropriately and disclose it only where reasonably necessary for the relevant commercial purpose, subject to any specific confidentiality arrangements applying to the transaction.
Website enquiries and this Privacy Policy do not replace transaction-specific confidentiality agreements such as an NCNDA or other confidentiality agreement where one is required.
7. Related commercial communications
Where you have contacted Infinity about a product, market, sourcing requirement or commercial opportunity, we may contact you in the future regarding closely related opportunities that we reasonably believe may be relevant to your commercial interests.
You may opt out of such communications at any time by advising us that you do not wish to receive them.
Where electronic communications include an unsubscribe or opt-out facility, you may also use that facility.
8. Security and retention
Infinity takes reasonable steps to protect information against misuse, interference, loss and unauthorised access, modification or disclosure.
We may apply additional access controls or handling measures to identity, KYC and other information of a sensitive or confidential nature.
No internet transmission, email system or electronic storage method can be guaranteed to be completely secure.
We may retain information for as long as reasonably required for commercial, recordkeeping, legal, compliance, fraud-prevention or dispute-management purposes.
9. Accuracy, access and correction
We aim to maintain information that is reasonably accurate and current for the purposes for which it is used.
You may contact us if you believe information we hold about you is inaccurate or if you wish to request access to or correction of personal information we hold, subject to applicable legal rights and exceptions.
10. Third-party websites and services
Our website may contain links or connections to third-party websites, messaging services or platforms.
Infinity is not responsible for the privacy practices, security or content of third-party services. You should review their applicable privacy policies and terms.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology or applicable requirements.
The current version published on our website will apply from its stated effective date.
12. Contact
Questions, privacy requests or concerns may be directed to:
Infinity Consulting and Sourcing Pty Ltd
Sydney, Australia
Email: ross@infinitycns.com